First notify the company in writing of the
problem and what action you feel should be taken as a result of
the problem. You may wish to review the information
provided by the Nevada Attorney General's Office on their
Consumer Education page that includes: preventing
consumer fraud, How to Complaint To A Business, etc.
If after corresponding with the company the issue is still
unresolved, you can:
Review
the
Consumer Protection
information provided on the Nevada Attorney General's
website
Visit
FightFraud.nv.gov's Automotive page. It lists
various automotive subjects, where to get more information,
provides links to their complaint forms and provides other
contact information.
Visit the
Consumer Action Website. It is the Federal
Citizen Information Center and it provides useful addresses,
telephone numbers, and samples of complaint letters to help
consumers with various types of complaints.
Contact either the
Northern Nevada Better Business Bureau
or the
Southern Nevada Better Business Bureau.
The BBB keeps a database of all complaints that are filed
with them. This database is public information, and is an
excellent resource for "checking out a company." Depending
on the nature of the complaint, they sometimes contact the
company on behalf of the consumer.
Contact the
Federal Trade Commission (FTC).
While the FTC does not resolve individual consumer problems,
your complaint helps them investigate fraud, and can lead to
law enforcement action.
Seek legal counsel.
Consumer Education - this section includes information
on preventing consumer fraud, complaining to a business, links
to the Federal Trade Commission's Consumer Information and FTC
Identity Theft Resources
Auto Repair
Information- the section includes the best way
to avoid being ripped-off, what to look for when
choosing a repair shop, repair charges, what a written
estimate should include, what you should know about the
parts to be repaired or replaced, what you need to do
after the work is done, what warranties and service
contracts apply to vehicle repairs, how to resolve
disputes regarding billing, quality of repairs or
warranties, avoiding problems, how to spot potential
vehicle trouble, as well as links to Nevada Consumer
Affairs, the Better Business Bureau, the American
Automobile Association (AAA) motor club and the Federal
Trade Commission.
complain
Gas Prices - this section answers the questions
why are Nevada's prices so high and provides suggestions
to save money at the pump and provides other links and
resources for consumers.
Nevada Foreclosure Help! - The Governor’s
Office, in conjunction with the Nevada Department of
Business & Industry, is actively working to meet the
challenges presented by the current sub-prime
mortgage lending situation. The information
listed on this site will assist you in finding the
help you need to prevent a foreclosure.
Includes information on foreclosure scams.
Junk
Mail, Email & Phone Calls - You can receive a free guide
to reducing unwanted or intrusive advertising at
http://www.obviously.com/junkmail/. In addition,
you may want to go to any internet search engine and enter
the criteria "stop junk mail" or "junk mail opt out" for
more ideas on how to stop junk mail, email and phone calls.
